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Tips: now Real Greek backs down [May. 12th, 2009|11:14 am]
Consumer Activist


More good news on tips following the Government's decision to end the minimum wage loophole. One of Britain's biggest restaurant groups, Clapham House, has stopped pocketing tips at its Real Greek and Tootsies chains.

We featured Clapham House's policy of pocketing some tips left to waiting staff here.

In yesterday's Evening Standard, Paul Campbell, Clapham House's chief executive said: “We removed the service charge at The Real Greek and we're going to tips-only at Tootsies next week.

"We like the idea there is no confusion. We like customers to feel that what they leave goes straight to the staff. It has had a positive impact already. It creates a virtuous circle because staff know they are going to be well-rewarded for outstanding service but if they give bad service then there is a good chance they will get nothing."

Despite the change of the law - which comes into force in October - restaurant chains can still keep tips providing they pay the full minimum wage first centrally. Best to leave a tip in cash...

From: biochem456
2010-12-15 04:26 am (UTC)
This is good decision. Minimal wages should always be paid from company. Tips on top.
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